Thank you for choosing Dease, a delivery service app based in Biskra, Algeria. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application, available through mobile devices or other platforms.

1. Information We Collect

When you use Dease, we may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, delivery address, and payment details.
• Location Data: We may collect precise location information from your device to facilitate deliveries and improve our services.
• Usage Data: Information on how you interact with the app, including device information, IP address, and access times.
• Transaction Information: Details of the services you request, such as delivery history and order preferences.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process orders, manage deliveries, and provide customer support.
• To Improve Our Services: Analyze usage trends and feedback to enhance the user experience.
• To Communicate with You: Send you updates about your orders, promotional offers, and important notices related to your account.
• To Ensure Security: Protect against fraud and unauthorized access to your account.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors and delivery partners.
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access and Correction: You may access and update your personal information at any time through the app.
• Deletion: You may request the deletion of your account and personal information by contacting us at contact@dease.app.
• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages or contacting us directly.

6. Children's Privacy

Dease is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the updated version will be effective as of the "Effective Date" listed above. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dease
Email: contact@dease.app

By using Dease, you agree to the terms outlined in this Privacy Policy.